All case studies
Données et systèmes

A clearer picture of every donor.

Connecting donor records, duplicate detection and consent rules in a single validation process.

PRODUCT SCOPE4

Connected stages

Illustrated workflow, with ownership at each handover.

PRODUCT SCOPEHuman

Review where it matters

AI supports preparation; people own decisions.

PRODUCT SCOPEClear

Measures from the start

Duplicate rate, unresolved exceptions, review time and consent-conflict resolution.

01 / THE CHALLENGE

The problem worth solving.

When a supporter appears more than once in a CRM, the records can disagree. Different contact details and consent preferences make it difficult for teams to know which information to trust.

02 / THE APPROACH

A better way to work.

A validation layer designed to flag likely duplicates, compare conflicting fields and route exceptions to a human reviewer. Consent decisions are treated as a distinct control, with provenance retained for review.

TAKE A CLOSER LOOK

A useful idea.
A working rhythm.

Explore a simplified view of the workflow. Every record is fictional; the controls let you see how the experience fits together.

Try the tabs and controls
Data ValidationEXPLORATEUR DE PRODUITAI
Données de démonstration du produit
CONFIDENT DECISIONS BEGIN HERE

One record. A clearer answer.

RECORD A

Supporter D-104

Email preference

Permission recordedSource: CRM
RECORD B

Supporter D-108

Email preference

Conflicting informationSource: import
Consent conflict — route to a human reviewer.
Explorez le processus · Aucun dossier clientConçu autour des personnes
A CLEAR PATH THROUGH THE WORK
01

Incoming donor record

02

Validate & flag conflicts

03

Human review of exceptions

04

Update with an audit trail

WHAT SUCCESS LOOKS LIKE

Make the difference
visible.

Duplicate rate, unresolved exceptions, review time and consent-conflict resolution.

  • Fewer duplicate records entering daily workflows
  • Clear ownership of conflicting information
  • More reliable reporting and contact decisions
Colleagues working through information together
TECHNOLOGY SHOULD SERVE PEOPLE.

The outcome is human.

Let’s explore your challenge
Illustrative photography · Annie Spratt / Unsplash
VOTRE PROCHAIN CHAPITRE

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