All case studies
VOLUNTEER OPERATIONS

More time for the people who give theirs.

From less than 5% engagement to the capacity to support thousands of volunteers through personalised AI journeys.

People browse records and other goods at an outdoor secondhand market.
Photography · ONUR KURT / Unsplash
THE PEOPLE BEHIND THE PURPOSE

Give time back to the people giving theirs.

MEASURED RESULT<5%

Previous engagement

Client baseline reported by AIHI.

PRODUCT SCOPEThousands

Volunteers supported

Capacity for personalised AI journeys, reported by AIHI.

PRODUCT SCOPE6

Progression steps

From re-engagement to inspiring other fundraisers.

01 / THE CHALLENGE

The problem worth solving.

The client was engaging fewer than 5% of its volunteers. Coordinators needed a way to understand what helped people reconnect, participate and become advocates without relying on repeated manual follow-up.

02 / THE APPROACH

A better way to work.

We built AI agents and a coordinator workspace to support thousands of volunteers with customised journeys. The team can identify successful transitions and create similar, reviewable paths: from disengaged to engaged, engaged to active, active to ambassador, ambassador to fundraiser, and fundraiser to superfan who inspires others to fundraise. Coordinators approve communications and review the evidence behind each recommendation.

TAKE A CLOSER LOOK

A useful idea.
A working rhythm.

Explore the workflow, review points and connected actions that support real delivery.

Try the tabs and controls
Volunteer Engagement Agent PRODUCT EXPLORERAI
GOOD PEOPLE. THE RIGHT OPPORTUNITY.

Find your next team.

Example campaign
Volunteer V-204Logistics · North
Ready to contact
Volunteer V-208Community support · Central
Ready to contact
Volunteer V-213Logistics · Central
Check record
Approved templates. Clear consent. People in control.
Explore the workflow · No client recordsBuilt around people
A CLEAR PATH THROUGH THE WORK
01

Disengaged

02

Engaged

03

Active

04

Ambassador

05

Fundraiser

06

Superfan

07

Inspires other fundraisers

WHAT SUCCESS LOOKS LIKE

Make the difference
visible.

Engagement by stage and cohort, opt-outs, active participation, ambassador and fundraiser transitions, and people recruited by existing supporters.

  • Capacity to engage thousands through customised AI journeys
  • Reusable paths informed by volunteers who successfully moved to the next stage
  • Clear coordinator oversight, preferences and approved communications
YOUR NEXT CHAPTER

A big mission. Let’s make room for it.

Start with where you are. We’ll help you see what comes next.

Find your AI starting point Or tell us what’s on your mind Free assessment · Five short sections · Go at your pace · Brief sign-up for results